Why we are Team of the Year - what makes us special.
We're special because we work together. We care - about our work, clients and, without exception, each other. Our ethos to provide the very best drives teamwork. We don't believe it's achievable without it...
Our ethos: striving for excellence...together.
Encouraged to work to the best of our abilities, and have fun, our team offers support and friendship, whilst striving for excellence. Seeking to achieve together, we're stronger.
We all bring our own talents - from skilled orthodontic work, to innovative workflows to improve efficiency; from the most positive personality, to critical attention to detail. Recognising and harnessing these skills, and creating an environment where people can learn and develop, means our business gets the best from us. Far more than if we worked individually.
"Why should we be team of the year? Because we want to achieve the best we can, and we support each other. Both within work - how we can continuously improve - and outside of work.
An example? My run! I have never run so far, yet the team have been so encouraging, both emotionally and financially (I'm running for a great charity - the Kidney Research UK), that I know I'll make it round!
We really are a true team, not just in working hours."
Our team - critical in delivering quality & innovation.
Teamwork is critical to delivering quality & innovation to our clients. We commit to this through:
•Business culture. A must-have quality, going above expectations and being a team player is actively sought at interview. Recognised for strong team work, we're encouraged to show these skills in our working days. This has created a supportive culture, whether building a raft, on a work social, or attending an impromptu lunch at a local eatery.
•Continuous training. Attending CPD sponsored seminars & in-house training, we learn and develop together. Sharing knowledge and best practice leads to outcomes including our new Smilelign portal and improved workflows.
•Collaboration. Working closely with the Dental Technology Department at Sheffield College & Manchester University, we employ students, supporting them along their journey. In return? We get fresh minds with bright ideas.
•Example. From the top down, our staff want us to achieve. No job is too small, and every contribution is welcomed. Our suggestion box and weekly meetings provide a place where everyone has a place to talk, share, and advise. Away-days push boundaries, enabling us to see each other in a different light, and understand the importance of each other...
"We have staff with years of experience alongside those that have recently qualified, learning, sharing and supporting.
With some 30+ years in laboratory orthodontics, and staff from national logistic companies, we all learn from each other. This gives us the upperhand - in terms of our amazing team, and ultimately, the level of our work."
Delivering a first-class service...together.
The business impact of a team like ours is that projects are delivered. Examples? See below.
- 100% compliance on our DAMAS audit - showing accurate and smooth workflows
- Clean transition to new premises - working together, our clients went unaffected
- New Smilelign client portal (coming soon!) - demonstrating commitment to improve communications & customer satisfaction.
- Technician Quality Assurance: accompanying each device, these cards enable continual feedback to ensure the highest standard of manufacture.
- Sleepwell monitoring: we now measure compliancy. Non-compliant CPAP patients could get their lives back & look forward to a brighter future…
- University of Sheffield Advanced Manufacturing Research Centre: working together to enhance the Sleepwell, we use a new Metal Injection Moulding technique for accuracy & strength.
- New website & waiting room videos - helping our clients to better communicate...
- Increased turnover, year-on-year since established (we exceeded £2 million last year)
- Happy clients that come back. Again and again.
"Becoming a mum isn't easy but the team at S4S have always supported me - especially after returning from maternity leave. They're flexible and have really helped me to adjust to working life again...
It's like a family!"
"The guys I work with are great - no matter what I need to achieve, people are always willing to help. They're hard working, open, enthusiastic and always looking to the future...
What does this mean for the business?
Ultimately, it means our business is always looking forward, always innovating, always striving to deliver more for our clients.
Team of the Year: what makes us special?
We're special because we work together. We value one another and strive for excellence. Together, we offer an encouraging environment and provide space for innovative ideas that help us deliver. We are Team of the Year 2018.